Privacy policy.

The controller responsible for processing personal data in connection with this website and the Practice's services is: JaNatEmi Massage Praxis Owner: Natalia Gedik Wimgarten 3 2552 Orpund Switzerland Telephone: 076 828 88 71 Email: nataliapraxis@gmail.com

Protecting your personal data is important to us. We process personal data in particular in accordance with the Swiss Federal Act on Data Protection (FADP) and the associated Data Protection Ordinance.

Where additional data protection rules, in particular the European Union General Data Protection Regulation (GDPR), apply in a specific case, their requirements are also taken into account.

Personal data is information relating to an identified or identifiable natural person. This includes, for example, a person's name, telephone number, email address, IP address and information concerning appointments. Information concerning a person's health constitutes sensitive personal data.

Depending on how you use our website or services, we may process in particular: • contact and basic information such as your name, telephone number and email address; • communications made by telephone or email; • appointment and booking information; • billing and payment information where necessary; • health-related information voluntarily provided or required in connection with a treatment; • technical information generated when visiting the website, such as IP address, browser type, operating system, date and time of access and pages accessed; • other information you voluntarily provide to us.

We aim to collect only the personal data that is necessary or appropriate for the relevant purpose.

We process personal data in particular for the following purposes: • responding to enquiries; • arranging and managing appointments; • providing agreed services; • communicating with clients; • billing and payment processing; • complying with legal and regulatory obligations; • ensuring the security and technical operation of our website; • preventing misuse and fraud; • establishing, exercising or defending legal claims.

If you contact us by telephone or email, we process the information you provide to the extent necessary to handle your enquiry or provide our services. Ordinary email communication may involve technical security risks.

Please only send particularly sensitive health information by email where this is genuinely necessary.

When arranging an appointment, we may process your name, contact details, requested appointment time, requested service and other information required to organise the appointment. Health information should generally only be collected to the extent necessary for the safe or appropriate provision of the requested massage.

Health information constitutes sensitive personal data. Where you provide health information in connection with a treatment, we handle it with particular care and only to the extent necessary to assess or provide the requested service, protect your safety or comply with applicable legal obligations.

We do not disclose health information to third parties for advertising purposes.

When you visit our website, technical information may automatically be collected by our web server or hosting provider. This may include: • IP address; • date and time of access; • page or file accessed; • amount of data transferred; • browser type and version; • operating system; • referrer URL; • technical status information.

Such information may be used to technically provide the website, maintain system security, analyse errors and prevent misuse.

We may use external hosting, IT, email or other technical service providers to operate and provide our website and services. These providers receive personal data only to the extent necessary to perform their respective services.

Where appropriate, providers are selected taking suitable data protection and security requirements into account and appropriate contractual arrangements are put in place.

Our website may use cookies and similar technologies. Technically necessary technologies may be used to ensure that the website functions correctly, for example for language preferences, security features or technical session functions.

Non-essential analytics, advertising or tracking technologies are only used to the extent permitted under applicable data protection law and after any necessary choices or consent mechanisms have been provided. You can also restrict or delete cookies through your browser settings. Disabling technically necessary functionality may affect parts of the website.

If analytics, advertising or marketing services such as audience measurement tools, advertising pixels or comparable tracking technologies are introduced in the future, they will be configured in accordance with applicable data protection requirements.

Where consent is required, such technologies will only be activated after the appropriate choice or consent has been provided. This Privacy Policy will be updated accordingly when such services are introduced.

We may disclose personal data to third parties where this is necessary to provide our services, where a legal obligation exists or where another lawful reason applies. Possible recipients may include: • hosting and IT service providers; • email and communication providers; • payment service providers, where used; • accounting and administrative service providers; • public authorities or courts where disclosure is legally required.

We do not sell personal data to third parties without an appropriate lawful purpose.

Individual technical service providers may be located abroad or process information outside Switzerland. Where personal data is transferred abroad, we comply with the requirements of Swiss data protection law.

Where a recipient is located in a country without a recognised adequate level of data protection, suitable safeguards may be used where required, such as recognised standard contractual clauses, unless a statutory exception applies.

We retain personal data only for as long as necessary for the relevant purpose or for as long as statutory or contractual retention obligations apply. Business and accounting records may be subject to statutory retention requirements for several years and generally for up to ten years.

Data that is no longer required and is not subject to a retention obligation is deleted or anonymised.

We implement appropriate technical and organisational measures designed to protect personal data against loss, misuse, unauthorised access, alteration and unauthorised disclosure. Despite appropriate measures, absolute security cannot be guaranteed for data transmitted over the Internet.

Within the scope of applicable data protection law, you may in particular request information as to whether and what personal data we process about you. Subject to applicable statutory requirements, you may also request the correction of inaccurate data, deletion of data, restriction of certain processing activities or the provision or transfer of certain data.

Where processing is based on your consent, consent may generally be withdrawn with effect for the future. Mandatory statutory retention obligations and other compelling legal grounds remain unaffected. Requests may be sent to nataliapraxis@gmail.com. To prevent unauthorised disclosure of personal data, we may request appropriate proof of identity.

As a general rule, we do not make decisions based solely on automated processing that have significant legal effects on our clients.

When you follow a link to an external service, you leave our website. Any personal data processed by external providers is governed by their respective privacy policies.

We may amend this Privacy Policy if our services, the technical configuration of the website or applicable legal requirements change. The version currently published on our website applies. Last updated: 30 July 2026.

For questions concerning data protection or the exercise of your privacy rights, please contact: JaNatEmi Massage Praxis Natalia Gedik Wimgarten 3 2552 Orpund Switzerland Telephone: 076 828 88 71 Email: nataliapraxis@gmail.com